💬 Frequently Asked Questions (FAQ)

🧩 What materials do you use for 3D printing?

We primarily print using PLA, PETG, and ABS filaments.
PLA is biodegradable and eco-friendly, while PETG and ABS are known for their strength and durability.
All materials are chosen to ensure a perfect balance between quality, performance, and sustainability.

📦 How long does it take to make and ship my order?

Each item is printed on demand, meaning we start production once your order is placed.
Printing and preparation usually take 1–2 business days, depending on the item’s size and complexity.
Shipping times vary by location — most orders arrive within 5–10 business days after dispatch.

⚙️ Can I request a custom size or design?

Absolutely! Many of our designs can be resized or personalized upon request.
Just contact us before placing your order and we’ll confirm what’s possible.

🔁 Can I return or exchange a product?

Since each product is made to order, we generally don’t accept returns unless the item arrives damaged or defective.
If there’s a problem with your order, please contact us within 7 days of receiving it — we’ll make it right.

🎨 Will the color match the photos exactly?

We do our best to represent colors accurately, but slight variations can occur due to lighting, material batch differences, or screen settings.
Every item is 3D printed individually, so minor surface variations are normal and part of the handmade charm.

🌍 Do you ship internationally?

Yes! We ship worldwide. 🌎
Shipping rates and delivery times depend on your region and will be shown at checkout.

💡 Do you offer wholesale or bulk printing?

Yes — if you’re interested in larger quantities or collaborations, please reach out via our Contact page.
We love working with other creators, designers, and retailers.