Privacy policy

(GDPR Compliant)

At Noolab, operated by SIA Copes Pasaule, we value your privacy.
This policy explains how we collect, use, and protect your data according to the EU General Data Protection Regulation (GDPR).

1. Information We Collect

We collect:

  • Personal data (name, email, address, phone number)

  • Order and payment details (via Shopify Payments / PayPal)

  • Technical data (browser, IP address, cookies)

We do not store or access your full credit card details.

2. How We Use Your Data

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Fulfil tax and legal obligations

  • Improve our website and services

We never sell or share your data with third parties, except for trusted service providers (Shopify, Omniva, PayPal).

3. Data Retention and Security

Your data is securely stored in compliance with EU and Latvian law.
We keep information for 5 years for accounting and legal purposes.

4. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent to data processing

  • File a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija)

For any requests, email us at info@amnetwork.lv.

5. Third-Party Processors

We work with GDPR-compliant partners:

  • Shopify (platform)

  • PayPal / Shopify Payments (payments)

  • Omniva (shipping)

  • Google Analytics (analytics)